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Terms and Conditions & Privacy Policy

Please read these terms and conditions carefully before using https://defi-nation.io website operated by DeFi NATION P.C.  , Greek registry number no 173048001000 tax id number EL 802253941 (“us”, ‘we”, “our”), as these are the terms upon which you must use the website and our services. These Terms and Conditions govern the contractual relationship between you and us. Prior to entering into any transaction, you must read, comprehend and accept these terms and conditions for usage of the website and conduct of any business.

We reserve the right to amend the terms and conditions are our discretion. Any change does not apply retroactively, but is effective from the date of its publication into the website onwards.

Conditions of use

By purchasing or using any product and/or service from our website and our business, you certify that you have read and reviewed this Agreement and that you agree to be bound by its Terms and Conditions. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. We only grant use and access of this website, its products, and its services to those who have accepted its terms.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information.

You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

Privacy Notice

Reading this privacy notice will help you understand your privacy rights. If you do not agree with our policies and practices, please do not use our Services.

This privacy notice describes the way and the reason we might collect, store, use and share (“process”) your information when you use our services, such as when you:

  • Engage with us in other related ways, including any sales, marketing, or events

We ask you to take note of the fact that during the use of the https://defi-nation.io website you may need to share personal information, such as your name, surname, profession, email address, physical address. If this information is requested, then it is needed in order to fulfil your request and/or order. Alternatively, it may be needed for legislative compliance from our side. You will also be requested to consent to our Cookies Policy which in contained later in these terms and conditions.

All personal information which you may provide as part of the use of the website are maintained by us solely for reasons related to the transactions that we will enter into with you and as a result of our legal obligation to maintain this information and further to your express written consent for us to maintain this information.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use.

If at any time you wish to object to the maintenance of your personal information and/or to obtain information about what personal information we hold on you, you may contact our GDPR officer at [email protected] . The competent authority for any concern you may have in relation to your personal information and personal data is the Authority for the Protection of Personal Data, 1 Kifisias Ave., Athens, Post Code 115 23, Greece. Telephone number +30 210 6475600, website www.dpa.gr

Payment Data

We may collect data that are necessary to process your payment if you make purchases, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by https://nowpayments.io/. You may find their privacy notice link here: https://nowpayments.io/doc/privacy-policy.pdf.

In the same way that you accept the terms and conditions for the use of our services for our website, by proceeding with the entering of your payment data into the nowpayments.io website, you confirm to us that you have independently reviewed and accepted the terms and conditions of nowpayments.io website and business.

All personal information that you provide to us must be true and accurate, and you must notify us of any changes to such personal information.

How long we keep your information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Information Security

DeFi Nation recognizes the importance of the security of your personal data, as well as your electronic transactions, and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum security. All information related to your personal information and transactions is secure and confidential. We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

The security of the https://defi-nation.io website is achieved by the following methods:

Customer Identification

The codes used for your identification are two: the username (e-mail) and the personal secret security code (password), which every time you register them, they provide you with absolute security access to your personal information. You can change your personal secret security code (password) as often as you wish. Username (e-mail) cannot be changed. If you wish to change your username, you can inform us through the contact form https://defi-nation.io – contact us so that we can deactivate the existing account in order to create a new one, from a different e-mail.

The only person who has access to your details is you, through the above codes, and you are solely responsible for maintaining their secrecy and hiding them from third parties. In case of loss or leakage of your password alone or in combination with the username, you should inform us immediately, otherwise the online store of DeFi NATION is not responsible for the use of the secret password by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same or similar and easily traceable passwords (eg date of birth). We also recommend that you include not only letters and numbers, but also symbols when creating your secret password. Minimum requirements for your secret code: at least 6 characters, at least 1 number, at least 1 letter. The letters should be Latin characters.

Ensuring the Privacy of Your Personal Data

To ensure the confidentiality of the data transfer, we use the encryption protocol TLS 1.3 (Signature Algorithm: SHA256). The system has been certified by the company DigiCert, which specializes in transaction security issues.

Automatic Disconnection

If there is no activity for 20 minutes, users of the https://defi-nation.io website are automatically logged out.

Controlled Access (firewall)

Access to the systems of DeFi NATION (Network infrastructure) is controlled and limited by modern security systems, fully updated, ensuring classified access only by authorized users and preventing unauthorized access to systems and infrastructure as well as any information leakage.

Encryption

The infrastructure of DeFi NATION is based on modern encryption protocols which allow the secure exchange of information through tunnels which do not allow access to third parties. It also ensures that the information will reach its destination intact and that the sender/receiver is the expected one and not a third party.

As soon as the visitor navigates to any page of https://defi-nation.io website, a unique, secure “connection” is created through the client (e.g. Browser used) and the server. The secure connection is certified by the TLS Certificate provider (TLS 1.3 SHA256) which in this case is DigiCert.

In addition, the pages that are offered to the user for processing his personal data (ordering, account management, address management, etc.) assume that the user will have entered his account using his username and password (authentication).

Confidentiality of Transactions

Privacy is a matter we take seriously. The same basic principles that govern traditional transactions also apply in the case of e-commerce. All information transmitted by the user/visitor to DeFi NATION is confidential and DeFi NATION has taken all the necessary measures so that it is used only to the extent that this is deemed necessary in the context of the services provided.

Some of the measures taken are the following:

  • Only authorized employees have access to your transaction information and only when necessary, e.g. to process your requests.
  • DeFi NATION does not disclose the details of customers and their transactions, unless it has a written authorization from them or if this is required by a court decision or a decision of another public authority.
  • In the event that DeFi NATION uses third parties to support its systems, it ensures the security of personal data and privacy.
  • For your own safety, you should also treat all information provided through the service as confidential and confidential and not disclose it to third parties.

Intellectual property

We and/or our licensors own the intellectual property rights for all material on https://defi-nation.io. You agree that all materials, products, and services provided on this website are the property of DeFi NATION, its affiliates, directors, officers, employees, agents, suppliers or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the DeFi NATION’s intellectual property in any way, including electronic, digital or new trademark registrations.

License

Unless expressly agreed in a contract between us and the Customer, Products purchased through https://defi-nation.io may not be re-sold and shall be redeemed only either by the Customer, on the Customer’s behalf or by someone to whom the Customer has gifted the Product.

You must not:

User Obligations

The users of the https://defi-nation.io website accept that they will not use them and the online store of DeFi NATION to send, publish, send by e-mail or transmit in other ways any content that is illegal, harmful, threatening, offensive, annoying, libelous, defamatory, vulgar, obscene, libelous, violates another’s privacy, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be posted, copied or in any way disclosed under the law (such as confidential or confidential information), infringes any patent, trademark, copyright or other right of a third party, contains software viruses or any other codes, files or programs, designed with with the purpose of interrupting, causing damage, destroying or preventing the operation of any computer software or hardware, intentionally or unintentionally violates the applicable Greek and EU legislation and its provisions, may harass third parties in any way and any content and in particular software used to collect or store users’ personal data. DeFi NATION is a retail vendor of the gift cards. For any matter that arises from the completion of the sale of the gift card and relates anyhow to redemption of the gift card or use of the gift card, you will need to liaise with the gift card issuer, as appropriate depending on the gift card that you have chosen. The contact details of the gift card issuer, can be found on the website where you will redeem the card.The contact details of the gift card issuer, can be found on the website where you will redeem the card.

Information provided and digital services

DeFi NATION takes every reasonable action to ensure the completeness and validity of the information listed on the website https://defi-nation.io website, regarding the non-existence of legal defects in the things available from the website and related services and their response to the contract, as provided for in articles 534 to 538 of the Civil Code.

DeFi NATION is not responsible for statements (promotional actions or descriptions) of third parties concerning the products, for characteristics of the products that it does not know and could not reasonably have known, or if at the time of the order a statement about the characteristics of the product has changed with in the same or similar manner as it was done and if the buyer’s decision could not be influenced by the declaration/announcement/disclosure of features with the particular content. Finally, DeFi NATION is not responsible for obvious technical or typographical errors, which have occurred unintentionally or due to any interruptions in the operation of the website due to force majeure and also if the buyer’s decision could not be influenced by the declaration/announcement/disclosure of characteristics with the specific content.

About the provision of digital content

“digital content”: is data that is produced and provided in digital form;
“digital service” is:
a) a service that allows the recipient to create, process, store or access data in digital form, or
b) a service that allows the exchange of data in digital form or any other interaction with such data, which is reloaded or created by the recipient or other users of the service in question,

DeFi NATION takes all reasonable steps to ensure the completeness and validity of the information listed on the website https://defi-nation.io website, regarding the responsiveness of the digital content or services to the contract, as provided for in articles 9 to 14 of Law 4967/2022.

Our Products

We are an electronic commerce platform specialized in selling pre-paid cards and we accept cryptocurrencies as the payment method, in full compliance with the relevant and applicable laws.

Purchase of Goods

On the digital shelves of our online store you can find products and services.

To make your search easier, we have divided our products into central categories. Each category also has a tree of subcategories, which is displayed on your screen.

Our goal is to reach the final product in 3 clicks. In case you are looking for something specific, use the “smart” search, which will lead you directly to your specific choice.

“DeFi NATION” makes every effort to provide high quality services. However, cases of errors in prices and secondary characteristics of products cannot be excluded and it cannot be guaranteed that there will be no downtime of the website or “human” errors when updating / listing the price of a product. For the safety and efficiency of your purchases and to avoid inconvenience, if you find that a product is offered at an unusually low or high price in relation to its market value, before proceeding contact us via the website’s email form.

You can also, before making purchases from our online store, visit the “Help and Advice” section, where you will find additional information that may be useful to you, regarding the process and how to purchase products.

After placing your order, you will receive an automated e-mail with the details of your order. After the order has been processed by the online shopping department of DeFi NATION, you will receive a second confirmation e-mail with the products that will be sent to you.

During the progress of your order you will receive a series of automated e-mails, which will report the progress of the order. These messages relate to the following steps:

Order receipt: When your order has been received by a partner of our company who checks it for its correctness and completeness.

Order progress: Your order is in the preparation stage.

Canceled: Your order has been canceled at your request or impossible to contact you, after you have provided inaccurate information.

Completed: Your order has been completed successfully.

In the event that the execution of your order is pending, you will be sent a corresponding e-mail Alternatively, we will contact you on the telephone numbers you have given us when registering or entering the order on our site.

There is no way to disable these updates, the sending of which is a prerequisite for the correct progress of your order. We invite you to ensure that these e-mails can reach you and to keep them throughout our transaction. It is your obligation, in the event that you do not receive the relevant e-mails, in accordance with the general conditions governing our transactions, to inform us without delay. Your products are delivered as quickly as possible and in any case in a time that does not exceed thirty days from the conclusion of the contract.

Especially in relation to digital content and digital services unless you have been informed otherwise, DeFi NATION will provide the digital content or digital service immediately. DeFi NATION is considered to have met the obligation to provide when:

a) the digital content or any means suitable for accessing or uploading digital content is made available or accessible by the recipient or from the physical or virtual facility chosen by the recipient for this purpose,

b) the digital service is made available to the recipient or to the physical or virtual facility chosen by the recipient for that purpose.

The Payment

The Products can be purchased by the Customer directly with one of the cryptocurrencies accepted at the time of purchase by us or by using a third-party crypto payment service that is available at check-out. These payments may be subject to fees and confirmation time, as stated in DeFi NATION or in the terms and conditions of such third-party providers.

Currency

Pre-paid cards on sale are normally denominated in Euros (€). Any payments made for goods/services in another currency shall be converted into Euro using the exchange rate applicable on the date of transaction.

Limitation of Liability

DeFi NATION guarantees timely information to end consumers about the possible unavailability of products, digital content or services, in the same way that it informs about the other characteristics of the products. The online store of DeFi NATION is not responsible for any technical problems that may occur to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Also, DeFi NATION has no responsibility for acts or omissions of third parties and especially unauthorized interventions by third parties in products and/or services and/or information available through it. We are not liable for any damages that may occur to you as a result of your misuse of our website and for any issue, damage or loss arising from the terms and conditions of each individual Product.

Right of withdrawal

If you are a consumer, in case of purchases you make remotely (e.g. via the Internet), you can return a product and we will pay you the price if you notify us in writing via the contact form on the website or by calling to the Customer Service Department within 14 calendar days of receipt of the product by you or by a third party you indicate.

In relation to the purchase by cryptocurrency, the reversal of the transaction will happen in the amount equivalent in Euro, which is the official transaction currency for the purchase of the product. Such reversal of the transaction can only be made possible upon receipt of proof by yourself that the product purchased has not been used. You accept that due to the nature of pre-paid cards the reversal is not possible in relation to purchases of such cards, without you providing absolute and irrefutable evidence that the pre-paid card has not been used.

The consumer is responsible for any reduction in the value of the goods only as a result of the handling of the goods other than that which is necessary to establish the nature, characteristics and operation of the goods. We are not responsible and will not compensate the consumer, nor will withdrawal have any effect in the event that damage has been caused to the goods due to the fault of the consumer or in the event of use that exceeds what is necessary to determine the nature, characteristics and functioning of the goods.

In any case, the products you wish to return must be accompanied by the necessary legalizing documents and receipts.

You are not entitled to withdrawal in the cases of article 31 of Law 2251/94 and in any other case provided for by law or this in accordance with the law. As a customer you specifically agree that you grant your full and unreserved consent to waive the right of withdrawal in relation to all pre-paid cards and other pre-paid purchase vouchers. Moreover, you agree that in relation to crypto-currency transactions that the transactions fall within the scope of the above article of the law.

You warrant that you are familiar with the provisions of the law in relation to the purchase of digital goods and that the purchases made in the https://defi-nation.io fall within this description. The law provides significantly reduced rights in relation to such purchases and you expressly state that you are aware of this fact and have willingly decided to proceed with a purchase.

Cookies

We may use cookies and similar tracking technologies to collect or store your information. By accessinghttps://defi-nation.io, you agreed to use cookies with our Privacy Policy.

At DeFi NATION we consider it important that you know which cookies we use on our website, but also for what reasons we use them. Our goal is to keep you properly informed, but also to give you the best browsing experience on our site.

We use cookies to improve the operation of https://defi-nation.io, to ensure that your browsing is served efficiently, that your experience is pleasant and that you can navigate to the individual pages seamlessly. At the same time, cookies allow us to present you with informative and educational content related to your interests and needs.

Also, our cookies help to analyze how visitors use our site, how they navigate and where they have difficulty, so that we can improve them. In this way we can constantly optimize the operation of our e-shop and deal with any problems that may arise. All information collected by these cookies is used only to improve your shopping experience, as well as the structure and content of https://defi-nation.io.

Cookies are pieces of information in the form of very small text, stored in the browser you use on your PC, Smartphone or tablet (Chrome, Mozilla Firefox, etc.), helping the more efficient operation of our site. Cookies in no way cause damage to users’ computers, nor to the files stored on them. The information stored in cookies is used exclusively for identification and optimization purposes.

Necessary cookies allow the execution of basic functions of the site, such as adding products to the cart, online payment and saving products to the wish-list. Without these absolutely necessary cookies, the smooth operation of the e-shop is immediately affected, but your personal navigation experience is also degraded, since basic e-commerce functions are underpowered.

Functionality cookies “remember” your preferences when browsing our site, so that we can recommend the appropriate products based on your needs. With these cookies you enjoy a personalized version of https://defi-nation.io, making it much easier to find what you are looking for.

Statistical cookies or analytics cookies are a subset of functionality cookies and enable us to evaluate the effectiveness of the various functions of our site, in order to continuously improve the experience we offer you.

Promotional cookies are used to “serve” advertisements more relevant to you and your interests. That is, they are used to send targeted advertising, with the aim of limiting mass, unwanted and meaningless advertising messages.

Amendments to the Terms

We reserve the right to change these Terms and Conditions at any time if we reasonably consider it necessary to do so, without any obligation of prior and/or public notice.

Simply expanding the functionality or introducing new services shall not effect to a contract amendment.

Contact Us

If you have any questions about our use of cookies or other related questions, please contact us, email: [email protected].